[Solution] Xiaomi Phone not connecting to PC via USB

This is the simple solution to fix Xiaomi phone not connecting to PC via USB cable, this will show you how to make the MI phone gets detected by your computer via USB cable.

Just bought Xiaomi Redmi 3s prime from china and was trying to copy an HD video to the phone to test the display but my computer was not detecting the phone via USB, i tried several cables and ports but no joy.

First thing that comes to mind is enabling ‘USB debugging’ but even after that the xiaomi phone not connecting to PC still.

The PC detects the xiaomi phone via cable if i select Transfer photos (PTP) option but can only access the photo folders.

Finally i got a perfectly working solution to get your computer to detect your xiaomi phone via USB cable.

xiaomi phone not connecting to pc xiaomi-developer-option-1-338x600

Solution to Xiaomi Phone not connecting to PC via USB

  1. Enable developer option:  go to settings>About Phone and tap MIUI version about 6 times then you will see a pop up notification that you are now a developer.
  2. Enable USB debugging: after enabling developer option you should go to settings>additional settings>Developer options then enable USB debugging
  3. Now connect your xiaomi phone to your PC via USB cable
  4. On your computer go to PC>C drive>windows >INF > and look for wpdmtp.inf (make sure your xiaomi phone is connect via usb) then right click on the file wpdmtp and click install with your phone plugged in.

Note: when you connect via cable you have an option on the top notification to select either to charge only, transfer files or photos. you should select transfer file.

After this steps your Xiaomi Phone will be detected by your computer and you can access the internal memory.

you can share this steps with friends experiecing the same problem of xiaomi phone not connecting to pc

You can also read:

Review on Xiaomi Redmi 3s prime

Camera comparison between iphone 7 vs xiaomi redmi 3s prime

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55 Comments
  1. Reply
    Mangesh January 12, 2017 at 9:05 AM

    I`m on windows 7, getting error “The INF file you selected doesn`t support this method of installation”.
    I also installed xiaomi usb drivers, but no use.
    I need to access MI SUIT badly, because through stock USB file transfer method I can not locate many images and video files. they are missing.
    Please help.
    Thank you.

    • Reply
      Wilson January 12, 2017 at 11:31 PM

      look in that folder there are two different files with same name but different extension

      • Reply
        Anonymous February 21, 2017 at 7:02 AM

        I`m on windows 7, getting error “The INF file you selected doesn`t support this method of installation”.

        • amit March 20, 2017 at 7:48 AM

          did you get the answer dear

  2. Reply
    ivan January 11, 2017 at 10:02 AM

    Its not working brother …please try something else….

    • Reply
      Wilson January 11, 2017 at 10:41 AM

      its working, what error are you getting?

  3. Reply
    Anonymous January 9, 2017 at 9:06 PM

    it’s working.

  4. Reply
    shoib January 7, 2017 at 6:29 PM

    i couldn’t find inf folder in windows

  5. Reply
    Nasib January 6, 2017 at 9:08 AM

    Thanx A Lot aar Muaaa

  6. Reply
    Anonymous January 6, 2017 at 9:08 AM

    Thanx A Lot aar Muaaa

  7. Reply
    crashbandicot December 31, 2016 at 7:31 PM

    Thank you.Best regards

  8. Reply
    Pawas December 28, 2016 at 7:18 AM

    Hi! My Redmi Note phone settings is crashing so to update i downloaded latest ROM from miui website and am trying to update the phone, but the PC is unable to read the phone. MI PC suite is also unable to detect the phone. As settings has crashed so am unable to use bluetooth also. kindly suggest any working solution plz.

  9. Reply
    MD Ashik Khan December 25, 2016 at 8:58 PM

    Yeah it’s working but I only transfer file in mobile from PC but i can not transfer file from mobile in PC

  10. Reply
    Dilip December 23, 2016 at 2:18 PM

    Thanx yaar… It’s working..

  11. Reply
    Pedro December 23, 2016 at 11:17 AM

    With a Xiaomi mi5 I have the same problem reported by others, on how to install wpdmtp.inf

    it says The INF file you selected does not support this method of installation.

    Any clue?

    • Reply
      Anonymous May 27, 2017 at 11:25 AM

      i have the same problem too.. you got the answer to this?

  12. Reply
    Hitesh Dagar December 20, 2016 at 7:46 AM

    Thanks Bro ….

  13. Reply
    Mitesh December 17, 2016 at 6:09 AM

    thanks you very much, this is the fastest way to fix this issue

  14. Reply
    agnostic December 16, 2016 at 3:03 PM

    Thanks Man it worked Than you so much

  15. Reply
    R Abhishek December 16, 2016 at 1:37 PM

    Crazy…this thing worked and probably within 4-5 minutes. Thanks a Zillion

  16. Reply
    Anonymous December 10, 2016 at 11:31 PM

    Thanks a lot!

  17. Reply
    Anonymous November 29, 2016 at 10:51 AM

    Thank you.. it helps!!!

  18. Reply
    sajna November 16, 2016 at 6:59 AM

    Wen i select wpdmtp.pnf there is no option like install…wat to do???someone pls help…

    • Reply
      Wilson November 16, 2016 at 7:21 AM

      right click on it, you will see install or just double click it

  19. Reply
    seaoo November 7, 2016 at 6:09 AM

    there is no wpdmtp.inf file. only wpdmtp.pnf file is found

    • Reply
      Wilson November 15, 2016 at 12:21 PM

      thats same file i presume

  20. Reply
    redminote3 October 28, 2016 at 1:33 PM

    Im having a problem on how to install wpdmtp.inf
    it says The INF file you selected does not support this method of installation.

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