[Solution] Xiaomi Phone not connecting to PC via USB

This is the simple solution to fix Xiaomi phone not connecting to PC via USB cable, this will show you how to make the MI phone gets detected by your computer via USB cable.

Just bought Xiaomi Redmi 3s prime from china and was trying to copy an HD video to the phone to test the display but my computer was not detecting the phone via USB, i tried several cables and ports but no joy.

First thing that comes to mind is enabling ‘USB debugging’ but even after that the xiaomi phone not connecting to PC still.

The PC detects the xiaomi phone via cable if i select Transfer photos (PTP) option but can only access the photo folders.

Finally i got a perfectly working solution to get your computer to detect your xiaomi phone via USB cable.

xiaomi phone not connecting to pc xiaomi-developer-option-1-338x600

Solution to Xiaomi Phone not connecting to PC via USB

  1. Enable developer option:  go to settings>About Phone and tap MIUI version about 6 times then you will see a pop up notification that you are now a developer.
  2. Enable USB debugging: after enabling developer option you should go to settings>additional settings>Developer options then enable USB debugging
  3. Now connect your xiaomi phone to your PC via USB cable
  4. On your computer go to PC>C drive>windows >INF > and look for wpdmtp.inf (make sure your xiaomi phone is connect via usb) then right click on the file wpdmtp and click install with your phone plugged in.

Note: when you connect via cable you have an option on the top notification to select either to charge only, transfer files or photos. you should select transfer file.

After this steps your Xiaomi Phone will be detected by your computer and you can access the internal memory.

you can share this steps with friends experiecing the same problem of xiaomi phone not connecting to pc

You can also read:

Review on Xiaomi Redmi 3s prime

Camera comparison between iphone 7 vs xiaomi redmi 3s prime


  1. Reply
    sajna November 16, 2016 at 6:59 AM

    Wen i select wpdmtp.pnf there is no option like install…wat to do???someone pls help…

    • Reply
      Wilson November 16, 2016 at 7:21 AM

      right click on it, you will see install or just double click it

  2. Reply
    seaoo November 7, 2016 at 6:09 AM

    there is no wpdmtp.inf file. only wpdmtp.pnf file is found

    • Reply
      Wilson November 15, 2016 at 12:21 PM

      thats same file i presume

  3. Reply
    redminote3 October 28, 2016 at 1:33 PM

    Im having a problem on how to install wpdmtp.inf
    it says The INF file you selected does not support this method of installation.

  4. Reply
    Arnab October 25, 2016 at 9:51 PM


    I have same problem with Redmi Note 3. I am using MIUI8 and Windows 8.
    Tried USB debugging, Enable OEM Unlock, MIUI PC Suit…..all. My USB driver is USB xHCI compliant host controller of Inter(R) USB 3.0 Xtensible Host Controller.

    After connecting mobile with my laptop through data cable it is charging but unable to transfer file.

    Any support would be highly appreciated.

  5. Reply
    UMAR October 24, 2016 at 6:05 PM


    • Reply
      Wilson October 24, 2016 at 7:54 PM

      you will need to download the PC suite then from here http://pcsuite.mi.com/ after installing you can then try it again.

      You are using Windows 7?

  6. Reply
    rags October 21, 2016 at 2:49 AM

    thank you mr wilson

  7. Reply
    ReHMAN October 19, 2016 at 5:21 PM

    Thanks this trick is work

  8. Reply
    Frank October 19, 2016 at 8:28 AM

    Thank you, Mr. Wilson.
    Thank you a lot. You are Great!

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